Privacy policy
SeaBridge Health, located at 15 Corporate Place South, Piscataway New Jersey, respects your right to privacy. Your ability to make informed choices about the uses of your information is important to us. This privacy policy details how we collect, use and store information and data that we receive (some of which as a controller and some of which as a processor). If you have any comments or questions about our privacy policies, please contact us at support@datasya.com.
SeaBridge Heatlh offers the SeaGreen mobile applications and cloud service, which provide a directory and platform for doctors to communicate and consult with other doctors and with patients by means of the SeaGreen doctor App (“SeaGreen”) and for patients to accept video calls from their doctors and communicate with them over video by means of the SeaGreen patient App (“SeaGreen Call”) (together with the SeaGreen, the “App/s”).
As used in this privacy policy, “Personal Information” means information that can be directly associated with a specific person or entity, such as a name, phone number, e-mail address and the like. The App/s collect certain information regarding the doctors, as well as certain information about the patient users.
Information We Collect or Process
We collect the data that you provide while registering to the service, and for doctor users when editing their SeaGreen profile. Doctor users provide their full name and current cell-phone number (which is validated with a random 6 digit verification passcode sent to the user), as well as supplementary data (some of which is optional) including their title, specialty and place/institution of employment. Patient users provide their current cell-phone number (which is validated with a random 6 digit verification passcode sent to the user).
When healthcare providers such as hospitals, practices, clinics and doctors (“Healthcare Providers”), use their call center services in conjunction with our App/s for initiating, conducting and documenting SeaGreen telehealth video calls, we receive information about the name of the patient, the patient phone number, a description of the complaint, the name of the doctor and the doctor's phone number. This data is retained by us for a limited time period. We note that, except in connection with the above described limited retention in connection with such call center services, doctors placing a call to a patient or another doctor by looking up their device address book may have their patient’s and/or the other doctor's name and other personal data, but this personal data is stored on their devices and although it might be displayed in our App/s we do not store it.
We also collect certain data in connection with the use of the App/s by doctor and/or patient users, such as data generated by you (and by other users) through the use of the App/s. Some data which is collected by us or provided by the doctor when using the App includes imagery, screen shots of digital imagery taken from screens or monitors at Healthcare Providers’ premises and facilities, images or videos captured during a telehealth session, photos taken when the patient visited the Healthcare Provider’s facility, text messages, annotations, synopses and/or video conversations. Please note that some data may also be captured when a doctor takes control over the capture parameters of the patient's or other doctor's camera during a video call conducted via our App/s.
Please note that shots (images or videos) saved by the doctor and stored by the App/s are linked to the doctor but are not linked to the patient on our systems (while storage on the doctor’s device may allow linkage to a patient by the doctor). Further, video calls conducted via the App/s are not recorded by us. All of the foregoing data is uploaded and/or stored by a doctor in a separate Medical Case container, which container is stored on our servers without the patient's name or full mobile number. Please do note that the doctor may give a title to the Medical Case container, which title could include the patient name or other details, but these details are stored on the doctors’ devices and not on our systems.
How We Use Information
We will not share your Personal Information with third parties without your explicit permission, except when required by law, regulation, subpoena or court order or as otherwise expressly set forth herein. We may use Personal Information and other information internally – for example, to provide you with the App/s, to help diagnose problems with our servers, and to make our products more useful for you and for our other customers.
We may use Personal Information to contact you. We may use Personal Information to provide you with the App/s. Some data is shared with a patient's doctor. De-identified data may be shared by one doctor when consulting with another doctor. Currently, personal Information may be accessed by our operations and technical staff; other categories of personnel might have access in the future as well. We do not run any Datasya artificial intelligence (AI) processes on Personal Information.
- Members of our corporate family, and third party vendors or service providers. We use recognized third party vendors and service providers (“Recognized Third Parties”) for various modules and functions of the App/s, including video/audio calls & push notifications, authentication, security, interfaces with other applications, database & storage, analytics & reports.
- Business partners with whom we may jointly offer products or services, or whose products or services may be offered through the App/s.
- Referring websites. If you were referred to our website from another site (for example, through a link), we may share some information about you with that referring website and may receive some information about you from that referring website.
How We Protect Information
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. Where we use third party vendors and service providers, we keep these industry standards by only using such third parties which implement generally accepted industry standards for personal information protection. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Session Tokens
We use session tokens (session identifiers). A session token is a piece of data that is used in network communications to identify a session, namely a series of related message exchanges. Session tokens become necessary in cases where the session, in our case the use of the App/s, involves an ongoing communication with multiple exchanges between the user(s) and the server.
Third Party Sites and Services
Depending on your means of payment, we may use third party payment providers to provide payment services for the App/s. We are not affiliated with, and do not have any responsibility for the privacy practices of such third party payment services. Please review independently the privacy policies of such third party payment providers.
In addition, the App/s may link to or use web sites or services belonging to third parties. We have no control over third-party sites or services, and all use of third-party sites or services is at your own risk. We cannot accept responsibility for the privacy policies of any such sites. We are not responsible for content available by means of such sites or services. We do not endorse any products or services offered by third parties and we urge our users to exercise caution in using third-party sites or services.
Children
We do not knowingly collect Personal Information from children under the age of 13. In the event you become aware that an individual under the age of 13 has provided us their Personal Information using the App/s without parental permission, please advise us immediately.
Correcting or Updating Your Information
You can correct, update, or amend your personal information in the App/s, in accordance with any applicable law. If you are subject to Israeli privacy law, according to sections 13 and 14 of the Privacy Protection Law 5741-1981, you are entitled to review yourself, or through your attorney who you have authorized in writing or through a guardian, as the case may be, to review information about you.
Communications
We may send you emails or other messages about us or our products and services as well as messages about products and services of selected third parties. By using the App/s, you affirmatively consent to receive such commercial messages.
Other Uses or Transfer of Your Information
We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or behavior of any user suspected to have engaged in illegal behavior.
We may share your information with our affiliates, which may be located outside your country of residence. We may transfer our databases containing your Personal Information if we sell our business or part of it.
Changes
We may update this privacy policy from time to time, and we encourage you to review it periodically.
Comments and Questions
If you have any comments or questions about our privacy policy, please contact us at support@datasya.com.